How to Be ready for Website Outage
It never feels good when your website is down or is certainly going through certain performance problems. You could have invested a great deal of effort, time and money to maintain your website?s uptime. However, despite your very best efforts, a website or a server may occasionally experience outage or performance problems. Technical difficulties are inevitable that may cause the web site to be unavailable. Website may also be down for a couple hours for an important security update. The truth is that downtime will likely have adverse effects on your own business. It could damage your sales conversions, profitability and brand reputation.
How to React When Your Website is Down? By preparing for the worst situation you could be able to minimize the website downtime. Preparation also helps to reduce the damage to your reputation and revenue stream. The method that you will respond when your website is in crisis is actually a two front battle: technical and social. In the event that you ignore the social part, your website may experience a more impressive problem. As well as the technical and social areas of downtime, there are actually two various kinds of outages. Each type may necessitate a different way of resolving the problem.
Types of Outages - Planned or Unplanned Downtime can be either be planned or unplanned. Planned downtime means you purposely make your site inaccessible for a brief period of time. This is not something a business owner will prefer to do, however in some cases it's important. When you have a well planned temporary shutdown, make sure to inform both kind of visitors to your site i.e. humans along with internet search engine bots. Also, you should mention the approximate duration of downtime.
In case of an unplanned outage, your site experiences a downtime situation due to certain circumstances due to problems with hardware, network or software. At first, you may not even understand what the reason for the website downtime. Such unplanned outages cause much anxiety for you as a website owner or administrator. It needs knowledge, skill and ability to restore the website to normalcy.
When it's an unplanned outage, here are some steps that you need to follow:
Check Why Your Website is Having Outage Often, downtime is an issue away from control. It could be caused by a local internet connectivity failure, hardware failure or a software malfunction. Once you become aware of your site downtime, access your site and execute a walk-thru the website. The intention of the exercise is to uncover the cause of the website downtime. Site monitoring services can help to detect the regions of the website which are having difficulty or identify at which step the loading of the web site has stopped. An excellent website monitoring service can be quite a great help in quickly doing a comprehensive check of the functioning of the many components of the web site.
Notify Your Team About Downtime After the website experiences a downtime, there is a need to communicate the information quickly to the responsible people for quick resolution. If your company is having a recognised method and list of contacts to reach during website failure you have prepared well. This helps one to reduce confusion, stress and steer clear of inefficient handling of the problem. No doubt, this helps to quickly get your website back again to available status for the site visitors.
Locate the primary cause of Website Downtime There can be various reasons behind a website outage. To address the problem you need to discover the root cause. Determining the main problem can not only be difficult but also frustrating when done manually without the help of an internet site monitoring service.
Web monitoring services are very helpful during downtimes, since you can use their comprehensive assessment abilities to check your site performance and downtime status. Such reports will help you to locate the root cause of website downtime.
centurynationalbank.com status monitoring apps might help specifically identify the sort of issue that's possibly causing the downtime. Many advanced website monitoring providers allow various scripts to be set you back test and identify which components are malfunctioning. By using this info on specific malfunctioning areas, it is possible to intelligently guess the reason for the issue and trouble shoot it.
Communicate With Visitors and INTERNET SEARCH ENGINE Bots During your website downtime, visitors and internet search engine bots to your internet site will receive a 404 error message. In such a situation, most of the visitors plus the internet search engine bots will assume your site no longer exists. This impression in the mind of the visitors could be detrimental for your business.
You should communicate about the downtime issue by way of a customized error page that indicates your site happens to be experiencing downtime and preferably indicate the timeframe and your website can be available. In addition, you could communicate the same during your website?s social media accounts. For example, you can utilize Facebook and Twitter to help keep your customers informed about your site downtime. This allows you to fix the downtime problem with less pressure.
Fix the Downtime Issue As soon as you become alert to the cause your site downtime, your aim will be to quickly rectify the error. When you are fixing the problem you could re-direct users to a secondary website. Overall, you must ensure that users will need to have minimum service interruption.
Website Monitoring Service ? an Essential Tool to Minimize Downtime It is better to employ a site monitoring service for continuously monitoring your website uptime. Manual monitoring is neither extensive nor continuous. Further, the nice website monitoring providers provide many advanced and in-depth features that assist in monitoring uptime for a wide selection of downtime or performance issues. While, website monitoring services cannot promise your site will never decrease. But if such situation does arise, the web site monitoring app will not only help you to resolve downtime issues with ease but also help to recover quickly from the site downtime situation.